Before I wrote this article, I asked the Noble team what they thought made a great boss – including my boss. Interestingly, there was an instant healthy debate. Even more interesting though, is that everyone pretty much said the same thing – eventually!
A good manager is a man who isn’t worried about his own career but rather the careers of those who work for him. My advice: Don’t worry about yourself. Take care of those who work for you and you’ll float to greatness on their achievements. —H. S. M. Burns.
Being a great boss obviously has a tangible value other than just being liked, but how do you know if you are one?
Let’s have a look at a few of the key things our Noble team thought made a great boss…
1. Always celebrate a win
Great bosses look for reasons to praise the team. Whether it is privately or publicly, they take time to celebrate a business milestone. Here at Noble, if we make a vacancy placement the consultant hits the gong! That way we know we are going to receive lovely cakes from the boss!
A great boss understands that getting your monthly pay cheque doesn’t cancel out that inherent need to feel valued and appreciated, and we think cake is a great way to do that!
2. Sharer of information
An open and honest relationship comes from constantly sharing relevant information. Great bosses know that sharing information empowers their team and brings a sense of belonging. Whether it is last week’s sales figures or the fact that there is a new starter, by making sure the whole team are clued up on what is going on can stop the gossip mongering and provide ongoing stability.
3. A great boss is accountable
‘Kill the blame culture’ was a phrase that came out of our discussion with the team. To be a great boss you need to be accountable for the whole team; act quickly if things are going wrong, and accept, as a manager, that their role is to ensure the team get the right feedback on what is going wrong.
Failing to lead sits firmly at the managers feet not the team!
4. Say thank you
We spend our lifetime teaching our children to say please and thank you so why would we not adopt this approach with our colleagues and team at work? Basic transactional relationships offer nothing back. Yes, employees get paid for doing their job, but to be a great boss it is important to realise that people put a huge part of themselves into the work they do so saying thank you is a given!
5. Be a great communicator
Say what you mean and mean what you say. Stop expecting your team to guess what might be happening in that all-important restructure; office move or new contract. Take time to communicate positively and always try and be as clear as possible.
6. Show empathy
Every team member here at Noble mentioned this is some form. Whether it is on an individual one-to-one basis, or sharing the love with the whole team. If things aren’t going quite to plan, a great boss will quickly and positively go the extra mile to cheer everyone up. Maybe it is an early finish and a few games in the office to boost morale. Or, for an individual, giving them a helping hand to complete a complex sale or finish a high profile project.
Showing empathy demonstrates strength of character, conveys trust and brings to life the human side of you which can only lead to greatness as a boss!
Get ready to take yourself to greatness this January by following these few little tips! Don’t forget to let us know how you get on!
In the meantime, if you are looking to grow your team moving into the new year to meet your newly set business objectives, drop us an email or give one of our recruitment consultants a call.