Mortgage Administrator | Location: Brentwood, Essex
Salary: £30,000 to £33,000 per annum
Hours: Monday to Friday, 9.00 am to 5.00 pm
Contract: Permanent, full-time
Working pattern: Hybrid working after probation
A growing mortgage provider in Brentwood, Essex is looking for an experienced Mortgage Administrator to join their customer services and administration team.
This role would suit someone with strong end-to-end mortgage administration experience, ideally from a multi-advisor mortgage brokerage. You will support mortgage applications from submission to completion, keeping cases moving and ensuring clients receive a clear, professional service.
Responsibilities
• Progressing mortgage applications from submission to completion
• Handling calls, emails, post and voicemails
• Liaising with clients, lenders, solicitors, estate agents and brokers
• Keeping clients updated throughout the mortgage process
• Updating the customer service database accurately
• Inputting mortgage and insurance applications
• Checking documents in line with compliance requirements
• Supporting with suitability reports and administration
Experience
• Experience as a Mortgage Administrator or Mortgage Paraplanner
• Multi broker mortgage brokerage experience is essential
• Good understanding of the mortgage application process
• Excellent attention to detail
• Confident communication skills
• Able to manage a busy workload under pressure