Administration Officer | Location: Braintree, Essex
Salary: £12.75 per hour
Job Type: Contract, Full Time
Noble Recruiting is seeking an experienced Administration Officer to join a local authority team in Braintree. You will review Council Tax Support applications using Civica Open Revenues, update customer records and respond to enquiries by telephone, email and face to face.
Key Responsibilities
• Review Council Tax Support applications
• Update income and household details using Civica
• Use the DWP Searchlight system
• Prioritise higher risk, higher value and older cases
• Complete quality checks and maintain accurate records
• Handle customer enquiries professionally
• Work securely with confidential information
Experience Required
You will need previous administration experience and confidence using Civica and Excel. Strong customer service, communication and data accuracy skills are essential, together with an understanding of GDPR.
The role will initially be based onsite five days a week, followed by hybrid working after successful completion of training. The successful candidate will be required to obtain a DBS check.