Website Noble Recruiting
Collections Agent - Customer Services
£19,000 per annum
Job Title: Collections Agent - Customer Services
Salary: £19,000 per annum
Hours: 5 days per week - days negotiable.
Hours 12:00 -8pm- 35 hour week
Immediate start available.
Job Type: Temporary on-going Contract (Possibility to go permanent depending on performance and attendance) Job description: Our Client, a global leading financial company, has an excellent opportunity available for a Collections Agent (Business to Consumer) to join their business.
The agent will be calling varied clients concerning overdue payments. This position will be to start as soon as possible on a Temporary basis with the possibility of going permanent for the right person.
- Calling B2C for requested payments, reminders etc.
- Both Inbound and Outbound calls
- Ensuring target and productivity expectations are met
- Ensuring the database is processed and updated correctly
- Excellent Customer Service Skills
- Administrative skills and ability to use multiple database’s
- Tenacious Excellent attention to detail required
- Excellent Telephone manner
- Driven, confident and professional approach Strong productivity focus required