Our Financial Services client, based in Basildon, is looking for people who are passionate about great customer service. You may be from a retail or hospitality background happy to talk to customers, resolve queries and work as part of a forward thinking and positive contact centre team.
Our client excels in giving candidates the best opportunity to flourish in their business. Every new starter joins the team on a four week training period which will equip you with everything you need to shine in your new role!
They are looking for individuals to join one of their established banking Clients in their Customer Service team on a temporary ongoing basis with a view to be made permanent after a minimum of 3 months depending on performance. You will be handling various customer service queries, the type of calls you would be dealing with could relate to a customer applying for a loan and they are being asked to supply documentation, a customer asking for a settlement figure on their loan or even a request to change their direct debit date. In every circumstance we will be providing first class customer service.
Shift times available - 8am - 4pm / 9am - 5pm / 10am - 6pm / 12pm - 8pm
One weekend day required with a day off in the week.
Ideal candidates will be from a customer-facing role where they have had to regularly solve customer issues, communicate in a positive, helpful and engaging manner and show a natural empathy to all customers. You do not need to come from an office background, our client is keen to see talented people from hospitality and retail backgrounds who have regularly dealt, face to face, or at the telephone with customers.
A successful Global Financial Services organisation based in Basildon who encourage an upbeat and challenging environment for each employee to use their skills and excellence to ensure the right outcome is reached. They offer good career progression for the right person together with learning and development opportunities to support professional goals and maximise the potential of every team member. They believe that a diverse and happy workforce can only be a positive thing for their business.
Due to the high volume of applications for our roles, if you have not been contacted within 14 days, please assume that your application has been unsuccessful on this occasion.
Noble Recruiting are an independent, family-run recruitment agency based in Wickford, Essex. We are an equal opportunities employer and have been acting as a recruiting agency and business for over 10 years.
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